Frequently asked questions

Our biggest global event, Sitecore Symposium, educates, inspires, and provides new connections for powering brand experiences. Executives, marketers, developers, Sitecore customers, in-house Sitecore experts, and solution and technology partners from around the world come together for this event.

You'll hear compelling, real-world customer success stories and learn best practices from businesses and organizations like yours. You’ll learn about new products, updates on our current solutions, and get a sneak peek into Sitecore’s product roadmap.

With dynamic speakers, innovative thought leaders, and representatives from a range of global brands and industries, Sitecore Symposium creates connections, sparks ideas, and offers actionable insights for every attendee.

Sitecore Symposium 2025 will take place from November 3-5, 2025, in Orlando at the Walt Disney World Dolphin Resort.

Brand leaders, digital marketers, developers and IT professionals looking for the next best innovations in digital experience and Sitecore solutions. Symposium brings together Sitecore’s ecosystem of customer brands, partners, product experts, and global users in one place.

If you are interested in sponsoring Symposium 2025, please complete the sponsorship interest form.

Sitecore will provide a limited release of select insights and sessions after the conference. To get the full experience, register to join us onsite.

Yes, visit our YouTube channel to find highlights from Sitecore Symposium 2024.

Accessing the Sitecore Symposium 2025 registration portal requires a single sign-on (SSO) Sitecore ID and password.

• If you’ve attended a past Symposium, log in using your existing Sitecore SSO credentials.
• If you are attending Symposium for the first time, create your Sitecore SSO log-in credentials.
• If you are part of a Sitecore Partner organization, start the process of creating your Sitecore ID using the Partner Portal.

Purchase your general conference pass in advance to receive discounted pricing.

Super Early Bird: $1449 valid through June 30

Early Bird: $1699 Available July 1 – September 5

Advanced: $1999 Available September 6 – October 31

Regular/Onsite: $2099 Starts November 1 – November 5

Education, government, and non-profit industry employees can purchase a full conference pass with a $200 USD discount off the current price. To receive the discount pricing, you must use your .edu, .gov, or .org employee email address. Discounts will be automatically applied at registration. This discount cannot be combined with any other discount offers. Refunds and/or price adjustments do not apply.

Group pass pricing will be available starting July 1. To receive the group pricing discounts, all passes must be purchased together.

You’ll get full access to two days of keynotes, breakout sessions, networking, lunches and refreshments, and exclusive events. See the complete list

• To register for a pre-conference training session or exam, attendees must purchase a Sitecore Symposium 2025 general conference pass.
• To register for the MVP Summit, no conference pass is required. Sitecore MVPs are invited to attend the MVP Summit for free.

Sitecore has reserved a room block at the Walt Disney World Dolphin Resort, Orlando so you can book accommodation at a discounted rate. You’ll have the opportunity to book your room after the registration process is complete. Rooms will be subject to availability and must be booked by October 9, 2025.

The discounted room rate is $279 per night (plus a $50 resort fee + 6.5% state tax – subject to change) at the Walt Disney World Dolphin Resort, Orlando after you complete your Sitecore 2025 registration.

Rate includes:

• Resort-wide internet access.
• In-room wireless internet.
• Loyalty Program guests receive enhanced speed in-room wireless internet.
• Loyalty Program Silver Elite status and above guests receive daily access to Mandara Spa for use of changing rooms and Balinese Relaxation areas.
• Swan paddle-boat rentals.
• Daily instructor-led fitness classes.
• $30 off spa services of $230 or more during each night of your visit. *Excludes hair and nail services.
• Two bottles of water, replenished daily.
• Unlimited domestic long distance and local calls.
• Unlimited admission to the fitness centers featuring the WestinWORKOUT.
• Complimentary transportation to Disney Theme Parks and Disney Springs.
• On-site Walt Disney World Disney Planning Center.
• Complimentary parking at Walt Disney World.
• Theme parks with room key and MyDisney Experience app confirmation.
• Preferred tee times on Disney’s championship golf courses (call 407.WDW.GOLF for more information).
• Walking distance to Epcot, Disney’s Hollywood Studios, and Disney’s BoardWalk.
• Additional value adds and Walt Disney World Resort benefits are subject to change.

Walt Disney World Dolphin Resort reservations must be booked through Sitecore’s hotel site by Thursday, October 9, 2025, to receive the attendee discount. Discounted hotel rooms are limited and may sell out.

Check-in time is 4pm local time and check-out time is 11am local time.

Parking is available at the Walt Disney World Dolphin Resort. Self-parking is currently $36.00 plus tax. Valet parking is $48.00 plus tax. Please note that parking rates are subject to change and may vary during peak periods.

We recommend visiting the United Airlines website and complete your purchase using the discount code: ZR4S865752.

Additional options for US 50 States and Canada passengers: Call your professional travel agency, book online via united.com/meetingtravel or call United Reservations Meetings Desk at 800-426-1122 and provide the ZR4S865752 Code and Agreement Code. Booking fee is waived for all Meeting reservations.

Additional options for passengers outside the US 50 States and Canada: Call your professional travel agency or book online via united.com/meetingtravel.

When passengers fly to Orlando utilizing the code ZR4S865752, this Agreement provides the discounts described below on United flights and other approved airlines. United flights are flights operated by United or operated by other airlines and branded United Express.

Flights via the Atlantic: Marketed and/or operated by Air Canada (“AC”), Austrian Airlines (“OS”), Tyrolean Airways (“VO”), Brussels Airlines N.C. (“SN”), Lufthansa German Airlines (“LH”), Eurowings Discover (“4Y”), Swiss International Air Lines LTD (“LX”). Additional carriers for travel within Europe, Middle East, Africa and India may be permitted between select cities. Check the rule conditions in your GDS system for these additional airline partners.

Flights via the Pacific: United operated and marketed flights and United codeshare flights operated by All Nippon Airways (“NH”) and Air New Zealand (“NZ”). Japan point of origin flights are excluded.

Canada Point of Sale: United operated and marketed flights and United codeshare flights operated by AC, OS, SN, LH, LX, NH and NZ. Flights marketed by AC are excluded.

united.com bookings: United operated and marketed flights and United codeshare flights operated by AC, OS, SN, LH, LX, NH and NZ. Flights marketed by AC are excluded.

Discount level applicable based on 1st letter of fare basis. Discounts not permitted on Basic Economy fares, which include Passenger Types EOU / ERU / ERS / ERT. Discounts are valid for event travel only and are not intended for individual corporate or leisure travel. Discounts not applicable when point of origin is Japan.

Within US 50 statues and between US 50 States and Canada
J, C, O, Y, B, M, E, U, H = 8% applicable discount
D, Z, P, A, Q, V, W, S, T, L = 2%

Originating Europe / Middle East / Africa and India to US 50 States
A*, M, U, H = 10%
F, J, C, D, Z, O, G*, A**, E, Y, B, Q, V, W, S, T, L, K = 5%

* A/G booking class on LH, LX, SN, OS only
** A booking class on UA only

Yes, please check the requirements for obtaining a US Visa to enter the country and allow adequate time for Visa processing. To request a Visa invitation letter, you must register first. Contact us at [email protected] to request your Visa invitation letter once your registration is completed. If your Visa application is declined, you may request that your registration fees are fully refunded (documentation is required).

Payment will be accepted in US dollars only.

Cancellations must be made in writing to [email protected]. Sitecore will refund 100% of your registration fees, less a $150 USD processing fee up to September 30, 2025 , at 4:00 PM (EST). Sitecore will refund 50% of your registration fees up to October 15 2025, at 4:00 PM (EST). Cancellations received after this date are non-refundable. As our meal and seating plans are based on event registrations and we have guarantee commitments to the venue, we ask that you inform us as soon as your plans change. No-shows are not eligible for registration fee refunds.

Registrants may transfer their registration to a colleague employed by the same employer at no additional charge, by sending an email to the event registration team at [email protected]. Please include names, email addresses, and job titles of both the original and substitute registrants. I understand and agree that meal and seating plans are based on event registrations, and any requests for changes after September 30, 2025, are not guaranteed.

Pre-conference trainings, exam prep sessions, and certification exams will be held on Monday, November 3, 2025. Check the Training and Certifications page for specific dates and times.

You will need to bring your own laptop to participate in the hands-on portion of a training session and to take a certification exam:

• Intro to XP for marketers and business users
• Intro to Sitecore Stream
• XM/XP to XM Cloud best practices
• XM Cloud for developers
• Certification exams

If prerequisite courses and/or knowledge is required, it will be stated in the description. Some have minimal to no prerequisite knowledge required, and others will have specific information about the requirements before attending. Please visit the Training and Certifications page for more information.

Courseware will be provided for specific training that requires a laptop.

In the event that you do not pass the exam at Symposium, you will be required to purchase a new voucher at standard cost and take the exam online proctored at a new date.

You are welcome to contact the Sitecore Learning team at [email protected].

Sitecore Symposium 2025 Call for Speakers portal closed at 4pm ET on May 9.

Sitecore Symposium 2025 speaker notifications will be distributed by June 30, 2025.

The 2025 Sitecore Digital Impact Awards nomination period has closed.

Sitecore Digital Impact Awards honor organizations that are redefining what’s possible with Sitecore technology–driving real business impact, delivering groundbreaking experiences, and setting new benchmarks in digital innovation.

There are five awards categories including Business Impact Award, Content and Experience Innovation Award, Intelligent Tech Stack Award, Digital Experience Leadership Award, and Most innovative Use of Sitecore Award.

All submissions are undergoing a review process. Winners will be announced as part of Symposium.

Please email the Symposium Event Team at [email protected] with any event-related questions. You’re welcome to reach out to teams directly, if you have specific questions about:

• Sitecore Digital Impact Awards, email [email protected].
• Trainings and exams, email [email protected].